Once you choose a hotline vendor, wouldn’t it be great if it was ‘set it and forget it’? Compliance hotlines don’t work that way, Business moves too fast and risks are too high when it comes to issue intake and case management.  For these reasons, it’s wise to audit your hotline provider’s processes regularly. 

With the  questions in this guide, you’ll be able to identify how to evaluate a hotline vendor to support your company mission and compliance goals. 

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For more than 20 years, ComplianceLine has put our customers and the quality of our work before profits to become the leading provider of ethics and compliance (E&C) solutions and second-largest player in the space. Our clients trust us to listen to their employees and empower us to assist in the identification of unethical, illegal, and questionable behavior. 

In building this trust, we have provided compliance solutions in 50,000 locations to more than 6 million employees in 100+ countries through our highly-trained, caring, and compliance-minded professionals. We have helped E&C leaders investigate nearly 10 million reports, offering employees the industry’s leading-edge tools to report unethical or illegal behavior free from retaliation. 

Customers include 6 of the top 7 healthcare systems in the U.S., as well as with Pruitt Health, Sutter Health, many top secondary education providers like The University of Kentucky and Johns Hopkins University, and Fortune 500 companies, such as International Paper and AT&T among others.

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The ultimate goal for any learning initiative is to drive behavioural change. In order to get to behavioural change, employees need the knowledge and skills to do so. In order to have the retained knowledge, employees need to engage in the content and to engage in the content they need modern learning experiences.

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