Once you choose a hotline vendor, wouldn’t it be great if it was ‘set it and forget it’? Compliance hotlines don’t work that way, Business moves too fast and risks are too high when it comes to issue intake and case management.  For these reasons, it’s wise to audit your hotline provider’s processes regularly. 

With the  questions in this guide, you’ll be able to identify how to evaluate a hotline vendor to support your company mission and compliance goals. 

Get 10 Questions You Need to Evaluate Hotline Vendors

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Learn about Sanction Screening from Healthcare’s Most Trusted Provider 

Giovanni Gallo is Co-CEO and Chief Development Officer at ComplianceLine, a provider of case management, exclusion screening and whistleblower hotline solutions that lets compliance professionals more effectively protect their teams and serve their company missions.

ComplianceLine is the most trusted sanction screening provider in the healthcare industry - serving our nation’s largest healthcare systems. Every day, ComplianceLine protects clients, employees and patients through sanction screening best practices. We understand the challenges facing organizations tasked with exclusion screening. And, we understand the risks that come with making mistakes.

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5 Sanction Checking Mistakes That Can Cost You Big Time

Reliance on downloaded, public databases

Ignoring the SSN Death Master File

Ruling out matches for the wrong reasons

Too much focus on Type 2 errors (at the expense of Type 1)